You bought smart switches, opened the switch box and found no white wire. You're not alone; it's one of the most common hurdles in smart home wiring.
Why neutral matters
Smart switches need a small amount of constant power to stay connected. Many get it from a neutral wire. Older homes often only ran the hot wire through the switch box.
How to check
With power off at the breaker, remove the switch plate and look for a bundle of white wires tied together at the back of the box. If you're unsure, ask an electrician.
Your options
Use switches designed to work without a neutral, or have an electrician add one. Our switch installation service handles both.
Quick answers
Is it safe to use the ground as a neutral?
No. Ground wires are not a substitute for a neutral.
Do smart plugs need a neutral?
No, smart plugs use the outlet's existing wiring.